Oxford Bus


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Welcome to Carousel

Important information: Carousel Buses will be discontinuing the key from 24 February 2024.

At Carousel Buses, we’re always looking to innovate and improve. That’s why, in 2021, we introduced our latest-generation smartphone app. With it, we have brought many new features such as:
• Realtime bus tracking not just for Carousel Buses, but also for most other operators in the area
• Departure times for all our services and most operators within our zones
• Contactless payment information, to help you track where you’ve tapped on and off and how much you’ve paid
• Wycombe SmartZone tickets, meaning the app offers the same great value products available on the key

As the app’s popularity has grown, usage of the key has declined, to the point where less than 1% of our customers are now using it. For this reason, we have made the decision to discontinue our website at carouselkey.co.uk from 24 February. From this date, you’ll still be able to log into the site for a further month in order to view your transaction details, but you won’t be able to make any new purchases.

Any travel products purchased before the 24th will still be able to be used as normal – we will not be removing any tickets from anybody’s accounts.

All travel products available on the key can also be purchased on the app at the same price, helping you to make the switch as easily as possible.

FIND OUT MORE ABOUT THE APP >

You can download the app by clicking on the link to your relevant app store below. There’s no cost to download, and setting up an account takes just a minute.